Non-Voice Operations

Data Conversion & Digitization Services:

Digitization is the process of converting raw data/book into a digital format for XML, SGML, epubs and other electronic formats. Data conversion involves conversion of one form of digital data into another form. Data conversion is carried out mostly to meet the requirements of application interoperability or to leverage the capability of new features.

With leading industry partners in the areas of Data Conversion & Digitization, we can transform various data formats to functional format, which will be compatible for the usage on web or other digital devices (such as epub, mobi, Nook etc). We convert hard copy book, journal, magazine or newspaper in electronic formats such as PDF, word, MS Excel, TIFF, JPEG, QuarkXpress, InDesign, Frame Maker etc. and then into XML, SGML, HTML & other digital formats. These formats are validated based on the Document Type Definition (DTD) specified by the client.

We have the expertise and capability to undertake huge and complex data conversion projects involving multiple file formats.

Our Services include:

  • Scanning
  • Optical Character Recognition (OCR)
  • Defining Meta Data
  • Citation Tagging, Indexing, Referencing, etc
  • Imaging Services

Email, Chat & Web Services:

Customers have gradually begun to use much of non-telephone related medium for instant communication with businesses such as via Email, Chat or Web. At iMetrix, we understand the true importance behind every such customer interaction that occurs and the significance it carries in terms of representing the client brand. We therefore deploy the best of our staff to account for these services so as to ensure that we go beyond our customer expectations, each time we engage.

Language Translation Services:

The language industry has expanded rapidly over the past few years and continues to grow at an enormous rate. At this juncture, it is critical to have a varied mix of translation services, which adds value to your business. With its highly experienced language translation services staff, the team at iMetrix Solutions proves to be the perfect partner of choice. Our high quality performance delivery and cost-effective services enable solutions that add great customer value to your business.

Based on the target specific language and requirements of the client, we can provide tailored solutions that are not just cost-effective but industry best too.

We currently offer the following:

  • Language Translation services by certified language translators in most languages national & international
  • Official proofreading process after translation and thereafter due review by domain experts before finalization
  • Usage of most advanced linguistic tools, softwares, etc.
  • Customer Service available 24 hours a day, throughout the year.

Software & Application Development:

Businesses have diverse IT requirements that are unique to their domain and environment. While there might be several off-the-shelf products and solutions available in the market, many of them are difficult to implement, may not integrate with the existing IT infrastructure, or may need intensive training to get started.

iMetrix Solutions offers custom software application development services to develop customized applications that are built to fit into your environment with minimal disruption to the existing infrastructure thereby allowing you to focus on your current business.

Be it end-to-end solution development, or developing intermediary building blocks in your system, our software development services are centered on providing high quality software that is just right for you. We undertake everything right from a simple website to high-end ecommerce websites, extensive CRM platforms, Intranet, CRM softwares, Web Application development, Web solutions, etc.